Intentionally Promoting Acceptance with Projects that Involve Changes
Purpose: This course focuses on the tools and processes needed for the project manager to understand the challenges and resistance, and to proactively manage change in projects for sustainable results. Understand and apply basic tools and approaches to unfreezing old behaviors and attitudes and produce alignment with an organization toward a shared vision. Understand and identify resistance to change and apply skills to manage resistance. Develop processes to reinforce the new behavior.
Description: Managing projects can be challenging and the work becomes more difficult when there is a change that is difficult to accept. This session reviews the types of challenges that difficult change can bring to projects and how to assess the biggest challenges. Using current methodologies in change management participants will learn how to leverage project management tools to encourage acceptance, deal with resistance, and to reinforce behaviors that promote acceptance to change.
- Intro to change management and the challenges that poor acceptance brings to projects
- Changing old behavior and creating acceptance (unfreezing), creating alignment within teams and organizations
- Surfacing and managing resistance and strategies to promote buy-in
- Sustaining changes through reinforcing positive behaviors and creating consequences for negative behavior
Learning Outcomes: After completion of this course, participants shall be able to:
- Explain the change cycle and describe the reactions and behaviors in positive and negative changes
- Explain the importance of managing change
- Choosing and applying the tools for groups to support change and to align toward common vision and goals
- Choosing and applying the tools to surface and management resistance
- Identifying and proposing reinforcement of desired behavior and/or consequences for negative behavior.
Eric Stewart is a certified Project Manager (PMP) with over 20 years of experience managing projects in information technology, healthcare, aerospace manufacturing, human resources, and legal support services. He is currently the Program Chair for the Healthcare Informatics Program at Bellevue College and is an instructor for the Project Management Certificate Program at UW Continuum College, and instructed and designed the first Change Management course for the UW certificate program. He has also taught project management and lean six sigma course for Providence Health and Services and GE Healthcare, and contributed to the curriculum for "PM Skills for Life", a course for non-PMs sponsored by PMIEF (Project Management Institute Education Foundation), and he is also teaching PM certificate courses at the Everett Community College Corporate and Continuing Education Department. He has a passion for teaching and has experience in adult learning in academic, corporate, and non-profit learning environments.
"This workshop will be live-streamed and will be recorded for PSPMI records only, and will not be provided to students. The Zoom link will be provided 24 hours prior to the event." Please check all your mailboxes and please note that we will send the link to the email address you provide at registration.
$20.00 PMI Members
$15.00 Earlybird rate before June 20
$20.00 Earlybird rate before June 20
$10.00 Students (limited seats, must be PMI member)